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Frequently Asked Questions

Question:

Is the online study material the same material as in-office study?

Answer:

Yes

Question:

What if a student has questions on a question?

Answer:

During the learn mode the student will have an opportunity to request help,  this will email our dedicated research and development group and they will call or email you back.  If you are studying at one of our locations simply ask one of our CSR's and they will assist you with the questions & answers.

Question:

What if the student doesn’t have an email?

Answer:

If you are doing online study, they must have an email.

Question:

How does a student login?

Answer:

With the email address and password they come up with, if you don't remember the password there is an option to reset/forgot your password button.

Question:

Can a student get a refund for online trade study?

Answer:

If a student accessed online trade study, they are no longer eligible for a refund, unless they fail the trade exam with PSI and meet the criteria for the No Pass No Pay Guarantee.

Question:

Do you honor a No Pass No Pay policy for In-Office Study?

Answer:

Yes, as long as they have failed test scores from the trade exam with the testing center.

Question:

Can you take notes using the online system?

Answer:

Do not copy our material it is copyrighted.  We highly recommend that you use the open book reference materials that are allowed into the test with you and highlight and tab these as you study.

Question:

What time does the 30-day limit expire?

Answer:

11:59pm on the 30th day.

Question:

Will a student have 24-hour access during the 30 days?

Answer:

Yes

Question:

If a student pays for online study, may they attend in-office as well?

Answer:

If they paid the full price of online test prep it includes 12 months to attend in office begining from the first day of online access.  If they attended in office first then that date becomes the first date of access for the 12 month in office study.  

Question:

Do you honor a No Pass No Pay policy for online study?

Answer:

Yes, we will honor the No Pass No Pay guarantee for online studiers.

Question:

What does the examination consist of?

Answer:

There are two parts to the examination. All qualifying parties must pass the business management examination. In addition, the qualifying party must, if required, pass a second test covering the specific trade for which you are applying.

The Statutes and Rules Exam (business management test) contains questions on state and federal laws and questions on the management of construction projects and business and financial management.View details here

Information on individual trade exams may be found at iContractor.net or by calling (866)332-8453.

Question:

Where can I study for the exams?

Answer:

You can study at any of our Arizona and Utah locations click here to find the list.

Question:

What is the NO PASS - NO PAY Guarantee?

Answer:

We guarantee that you will pass your exam or we will give you back exam preparation money if you fail the trade exam.  If you wish to continue studying we will keep your money and you will continue to have access to our computer study system and personalized one on one assistance.

Question:

What is the first thing I should do if I am considering applying for a contractor's license?

Answer:

The first thing you should do is determine what license you wish to apply for and what will cover what you want to do for your business.  You can visit this link to see a full list of license classifications.

Question:

What examination(s) am I required to take and pass?

Answer:

All Candidates are required to take and pass a Statutes and Rules (Business Management) Examination. Some license classifications also require passing a trade exam. Refer to form License Classification Requirements RC-L-206B for details on License Classification testing requirements.

Question:

Do I need to file a BOI report with the Financial Crimes Network?

Answer:

If you are a small entity and fit the criteria for reporting, then yes you are required to file your entites beneficial ownership report.